Trauma Centre of Australia
Psychological First Aid Core Actions.
Contact and EngagementGoal: To respond to contacts initiated by survivors, or initiate contacts in a non-intrusive, compassionate and helpful manner.
Safety and ComfortGoal: To enhance immediate and ongoing safety, and provide physical and emotional comfort
Stabilisation (if needed)Goal: To calm and orient emotionally overwhelmed or disoriented survivors
Information Gathering: current needs and concernsGoal: To identify immediate needs and concerns, gather additional information and tailor Psychological First Aid interventions.
Practical AssistanceGoal: To offer practical help to survivors in addressing immediate needs and concerns.
Connection with Social SupportsGoal: To help establish brief or ongoing contacts with primary support persons or other sources of support, including family members, friends and community helping resources.
Information on CopingGoal: To provide information about stress reactions and coping to reduce distress and promote adaptive functioning.
Linkage with Collaborative ServicesGoal: To link survivors with available services needed at the time or in the future.