Trauma Centre of Australia
Psychological First Aid Core Actions.
Contact and Engagement
Goal: To respond to contacts initiated by survivors, or initiate contacts in a non-intrusive, compassionate and helpful manner.Safety and Comfort
Goal: To enhance immediate and ongoing safety, and provide physical and emotional comfortStabilisation (if needed)
Goal: To calm and orient emotionally overwhelmed or disoriented survivorsInformation Gathering: current needs and concerns
Goal: To identify immediate needs and concerns, gather additional information and tailor Psychological First Aid interventions.Practical Assistance
Goal: To offer practical help to survivors in addressing immediate needs and concerns.Connection with Social Supports
Goal: To help establish brief or ongoing contacts with primary support persons or other sources of support, including family members, friends and community helping resources.Information on Coping
Goal: To provide information about stress reactions and coping to reduce distress and promote adaptive functioning.Linkage with Collaborative Services
Goal: To link survivors with available services needed at the time or in the future.